Press Release

   Coface Collections North America Receives SSAE 16 Type II Certification

Kenner, La. Coface Collections North America, Inc. (CCNA) has achieved Type II Certification with the American Institute of Certified Public Accountants’ Statement on Standards for Attestation Engagements (SSAE) 16. The certification demonstrates that CCNA meets quality, security, confidentiality, compliance and safety-related SSAE requirements for the company’s controls and processes.  

“SSAE 16 certification distinguishes CCNA within the debt recovery industry,” said Jim McDermott, the company’s chief operating officer. “It’s a rigorous standard to be measured against and we’re happy to have achieved it.”  

The SSAE 16 audit examines a service provider’s system controls, processes, policies, procedures, personnel and operational activities that constitute the organization’s core activities. The assessment involves a detailed off-site evaluation of formal operational documents. It also includes an on-site visit where auditors test the operating effectiveness and security of an organization over a period of time.  

“Undergoing this level of audit has allowed us to take proactive measures to provide the highest level of security and confidence to our clients,” said McDermott. “Meeting this advanced auditing standard further ensures CCNA’s ability to comply with our customer’s own governance and compliance programs.”   

CCNA is fully licensed and bonded in all required jurisdictions. It is also a member of the Commercial Law League of America, the Commercial Collections Agency Association of the Commercial Law League of America, and a member of the International Association of Commercial Collectors


About Coface Collections North America

As part of the Coface global network, CCNA provides commercial debt recovery services to more than 100,000 customers in the United States and abroad.  The company is a comprehensive, full service receivable management agency offering receivable management outsourcing, domestic and international commercial collections, audit collection, and business receivable management training.  

Founded in 1994, CCNA is headquartered in Kenner, La., with branch offices in Colorado, Washington and New Jersey. Visit us at  

   Press Contact: Sue Hinton, Coface North America – (212) 389-6484 –


About Coface

The Coface Group, a worldwide leader in credit insurance, offers companies around the globe solutions to protect them against the risk of financial default of their clients, both on the domestic market and for export. In 2011, the Group posted a consolidated turnover of €1.6 billion. 4,600 staff in 66 countries provide a local service worldwide. Each quarter, Coface publishes its assessments of country risk for 157 countries, based on its unique knowledge of company payment behavior and on the expertise of its 350 underwriters. Coface is a subsidiary of Natixis whose Core Tier 1 ratio was 10.2% at the end of December 2011. Learn more at


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